Your carriers owe you money. We collect it.
Every damaged pallet and short delivery is a claim sitting uncollected. We handle every LTL freight claim — documentation, filing, follow-up, negotiation — so your team doesn't have to.
This isn't a cost problem. It's an uncollected-revenue problem.
Every damaged pallet and short delivery has a dollar value attached to it — and your carrier is legally obligated to pay it. Most facilities either don't file, miss the deadline, or accept the first lowball offer. The money doesn't disappear. It just stays with the carrier.
LTL shipments arrives with damage or shortage
Average LTL freight claim value — per incident
What shippers typically recover filing claims themselves
What professionally managed claims recover
Most facilities under-file because claims take time nobody has. When a claim does get filed, it often goes in late, without the right documentation, and then sits unanswered until the team moves on. Carriers know this. Their first offer reflects it. The 9-month filing window is non-negotiable — every day closer to it is money at risk.
What's sitting in your freight lane right now?
Adjust the slider to match your monthly LTL volume. The calculator uses industry averages — your actual numbers will vary, which is exactly what the 15-minute claims review is for.
A facility running 300 LTL shipments per month generates roughly 43 claimable incidents per year at ~$1,800 each ($77k total). Recovering at 25% (DIY) vs. 75% (managed) is a ~$38,000/year swing — from the same freight lanes, same carriers, zero new volume.
The difference — $38,700 per year — is money your carriers legally owe you that your current claims process is leaving on the table. This is recoverable revenue sitting in your existing freight lanes right now.
We'll look at your actual freight data and tell you what's realistically recoverable. No obligation.
Who this is for — and who it isn't
Being clear about fit saves everyone time. If you're in the first column, let's talk. If you're in the second, we'll tell you straight.
Four steps. Your team handles almost none of them.
We built this process so the operational lift on your side is minimal. You send us the paperwork. We handle everything else.
15-Minute Claims Review Call
We look at your recent LTL freight activity — volume, carriers, damage history — and give you a straight read on what's realistically recoverable. No commitment required.
You Hand Over the Docs
BOLs, delivery receipts with driver exceptions noted, damage photos. We tell you exactly what we need. If your team doesn't have organized records, we help you build the intake process.
We File, Follow Up, and Fight
We handle every step: documentation, formal claim filing, carrier follow-up, escalations, and settlement negotiations. Denied claims get rebutted. We don't accept the first offer.
Recovered Dollars Go Back to You
Settled amounts are remitted to you with a monthly recovery report showing every claim filed, every response received, and every dollar recovered. You see the full picture.
You pay on recovered dollars — nothing else.
No recovery, no fee.
We work on a contingency basis — our fee is a percentage of the dollars we recover on your behalf. If we don't collect, you don't pay. Exact percentage is discussed during your claims review call based on your volume and claim complexity.
Common questions
What's the filing deadline on LTL freight claims?
Under most carrier tariffs and the Carmack Amendment, you have 9 months from the delivery date to file a freight claim. Miss that window and the claim is permanently forfeited — the carrier has no legal obligation to pay, regardless of how clear the damage is. If you have outstanding damage from shipments in the past 8 months, those are claims you can still file today.
Do we need to change carriers to work with you?
No. We work within your existing carrier relationships — Old Dominion, Estes, XPO, Saia, ABF, FedEx Freight, or whoever else is on your lane. Changing carriers disrupts your freight network and isn't what we do. We file and negotiate with whoever you're already using.
What if a carrier denies the claim?
Denial isn't final. Carriers routinely deny claims knowing most shippers accept the first response and move on. We escalate, request formal claim reviews, and file written rebuttals with supporting documentation. A denied claim is a negotiation starting point, not a closed door.
How much time does this take from my team?
Almost none after the initial onboarding. We need a pipeline for your BOLs, delivery receipts, and damage documentation — either a direct connection to your TMS/inbox or a weekly document drop. Once that's set up, your team is largely out of the process. No more chasing carrier reps.
What documents do you need to file a claim?
The basics: the Bill of Lading, the Proof of Delivery with a driver exception noted (a signed 'took in good condition' POD is hard to overcome — exception language is critical), damage photos (more detail is better), and the original invoice showing shipment value. We walk you through the exact requirements during your claims review call.
How long does it take to see results?
Straightforward claims often settle in 30–60 days. Contested claims — where we're rebutting a denial or escalating through a carrier's dispute process — can run 90–120 days. You'll receive your first monthly recovery report within 30 days of us filing your initial batch, so you can see what's in flight.
A few quick questions to confirm we're the right fit — takes under 60 seconds.